Manuscript Details - IJARW2082

ManuScript Details
Paper Id: IJARW2082
Title: FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM
Published in: International Journal Of All Research Writings
Publisher: IJARW
ISSN: 2582-1008
Volume / Issue: Volume 5 Issue 10
Pages: 8
Published On: 4/16/2024 9:21:11 PM      (MM/dd/yyyy)
Main Author Details
Name: Hoang Ha
Institute: Thai Nguyen University of Economics and Business Administration
Co - Author Details
Author Name Author Institute
Ngo Thi My Thai Nguyen University of Economics and Business Administration
Abstract
Research Area: Economics
KeyWord: customer satisfaction, the Three-star Hotels
Abstract: This paper was carried out to identify the factors affecting the customers satisfaction at the the three-star hotels in Thai Nguyen province, Vietnam. 240 customers were conveniently randomly selected from six (6) three-star hotels to serve as the respondents of the study. The study made use of structured survey questionnaires to gather the primary data for the analysis. The paper found that there were five factors affecting customer satisfaction with different levels. Based on the output of the study, the researcher proposed recommendations to improve the satisfaction of the customers of the three-star hotels in Thai Nguyen province in the time to come.
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IEEE
Hoang Ha, Ngo Thi My, "FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM", International Journal Of All Research Writings, vol. 5, no. 10, pp. 83-90, 2024.
MLA Hoang Ha, Ngo Thi My "FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM." International Journal Of All Research Writings, vol 5, no. 10, 2024, pp. 83-90.
APA Hoang Ha, Ngo Thi My (2024). FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM. International Journal Of All Research Writings, 5(10), 83-90.
FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM
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FACTORS AFFTECING CUSTOMER SATISFACTION AT THE THREE-STAR HOTELS IN THAI NGUYEN PROVINCE, VIETNAM

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